At sizi99, we believe online entertainment should always be fun. This page provides a comprehensive guide, self-control tools, and support resources to ensure your gaming experience remains healthy, balanced, and fully in your control.
Responsible gaming means you play for entertainment — not as a way to generate income or resolve financial problems. It is about maintaining full control over the time, money and energy you invest in gambling activities.
Sizi99 takes this responsibility seriously. We are more than just an entertainment platform — we are a partner who genuinely cares about the well-being of every member. Our responsible gaming policy is designed to give you full control over every gaming decision you make.
If at any point you feel that gaming has begun to affect your daily life, personal relationships, or financial stability, that is a sign to take seriously. sizi99 provides a range of tools and support to help you stay in control.
Key Principles: Gaming is entertainment. It should be fun, not a burden. Set your limits before you start and stick to them with discipline.
Decide how much time and money you are willing to spend before opening any game. Hold firmly to those limits without exception.
Chasing losses by betting more to recover lost money is one of the most dangerous habits in gambling. Accept losses as part of the entertainment experience.
Avoid excessively long gaming sessions. Taking a 15–30 minute break every hour helps you stay sharp and make better decisions.
Avoid playing when you are angry, depressed, intoxicated, or under significant emotional stress. Unstable emotional states lead to poor decisions.
Don't rely on gambling to cover living costs, bill payments, or daily needs. Treat it as an entertainment expense, just like going to the cinema or dining out.
Sizi99 provides a range of practical tools that you can activate directly within your account to maintain full control over your gaming habits.
Set the maximum deposit amount you can make within a daily, weekly or monthly period. Once the limit is reached, the sizi99 system automatically blocks any additional deposits until the period resets.
Set the maximum number of hours you want to play per day. The sizi99 system will send reminders as you approach the limit and will automatically log you out once the time limit is reached.
Need a short break? Activate a temporary break period of 24 hours, 3 days, 7 days, or 30 days. During this period, your account remains active but you will not be able to make any deposits or start a gaming session.
A stronger option — completely close your account access for a period of 6 months, 1 year, or permanently. Self-exclusion requests are processed by the sizi99 support team and cannot be reversed during the active period.
Sizi99 sends in-platform notifications when you have played beyond the set time period, or when your deposit limit is nearly reached — so you are always aware and can make informed decisions.
View the complete record of your transactions, gaming sessions and activity patterns in your sizi99 account at any time. This information helps you assess whether your gaming habits remain healthy and in control.
Problem gambling rarely develops overnight — it grows gradually. It is important for you and those around you to recognise the early warning signs before the situation becomes more serious. If you identify three or more of the signs below in yourself, we encourage you to contact sizi99 support immediately.
Important: Identifying a problem early is far easier to address than waiting until the situation worsens. There is no shame in asking for help — it is a sign of maturity and courage.
Borrowing from family members, friends, or using credit cards solely to obtain extra funds for gambling is a serious red flag.
Finding it difficult or impossible to stop playing even when you have intended to do so is a sign of addiction that needs to be addressed.
Hiding or concealing gambling habits from your partner, family, or friends indicates that you yourself sense something is wrong.
When gambling starts taking priority over work, family, health, or other responsibilities in your life.
Continuing to play in hopes of recovering lost money, often by betting larger amounts — a dangerous cycle that is difficult to stop.
Feeling anxious, restless, depressed, or irritable when unable to gamble, or using gambling as an escape from problems.
Answer the questions below honestly. If you answer "Yes" to three or more questions, we recommend using sizi99's self-control tools or contacting our support team for further guidance.
Have you ever felt the need to bet with increasingly larger amounts to get the same level of excitement?
Have you ever lied to family members or friends about how much time or money you spend on gambling?
Has gambling ever caused problems in your personal relationships, employment, or financial situation?
Have you ever tried to stop or cut back on gambling but were unable to?
Do you frequently think about gambling — planning your next bet or figuring out how to get money to play?
Have you ever used family savings, rent money, or daily expenses to fund your gambling?
Your gaming habits appear to still be controlled and healthy. Continue practising responsible gaming principles to maintain this.
There are some signs that require attention. Consider activating deposit limits or time limits in your sizi99 account.
Early warning signs are present. Contact sizi99 customer support and activate self-control tools immediately. Consider taking a temporary break.
Signs of serious gambling problems are present. We recommend activating self-exclusion and seeking professional support. sizi99 is ready to assist you through this process.
Malaysia Counselling Hotline: Talian Kasih 15999 (Ministry of Women, Family & Community Development) — free & confidential.
Behind every game and promotion, sizi99 is committed to the well-being of every member. Here are the concrete steps we take.
All members must complete an identity verification (KYC) process that ensures no one under 18 years of age can access the sizi99 platform.
Sizi99's AI system actively monitors gaming patterns and will alert the support team upon detecting suspicious or high-risk behaviour.
Sizi99's support team receives specialist training in responsible gaming and can be reached at any time via live chat on the platform.
Sizi99 does not send promotions designed to encourage at-risk members to play more. Members who are on a temporary break or self-exclusion period will not receive any marketing offers.
Answers to the most frequently asked questions about responsible gaming at sizi99. For more information, visit our FAQ page.
Full FAQ Page