Official sizi99 Document

Terms and Conditions sizi99
A Complete Guide for All Members

This page contains all terms of use, account policies, bonus rules, withdrawal conditions, and member responsibilities that must be read and understood before using the sizi99 platform. By registering or using any sizi99 service, you are deemed to have read and agreed to all terms below.

Last updated: 1 January 2026 Version 3.2

Item Home You Need to Know

A summary of six key points in sizi99's Terms and Conditions before you start playing.

Member Eligibility — 18+ Age Requirement

Only individuals aged 18 and above are permitted to register and use the sizi99 platform. Falsifying age information is a serious violation that may result in account termination without compensation.

Clear Deposits & Withdrawals

All deposits are processed instantly via licensed Malaysian payment methods. Withdrawals are processed within 5–60 minutes depending on the chosen method. No hidden fees are charged by sizi99.

Transparent Bonus Terms

Every sizi99 bonus comes with clearly stated wagering (rollover) requirements. Bonuses cannot be withdrawn directly — they must first fulfil the specified rollover conditions.

Security & Identity Verification

Sizi99 conducts an identity verification (KYC) process to ensure member account security. A valid identification document is required for the first withdrawal to prevent fraud.

Prohibited Activities & Account Termination

Fraud, operating multiple accounts, exploiting system bugs and any activity that violates sizi99's terms may result in immediate account termination and balance freeze.

Responsible Gaming Tools

All sizi99 members have access to deposit limit, self-exclusion and cooling-off tools. Self-exclusion requests take effect immediately and cannot be reversed within the designated period.

01 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and sizi99 ("Platform", "We"). By accessing, registering for, or using any part of the sizi99 platform — whether through the website at sizi99.fun or via the sizi99 mobile app for Android and iOS — you hereby acknowledge that you have read, understood, and agree to be bound by all provisions contained in these Terms.

If you do not agree with any part of these Terms, you must immediately stop using the sizi99 platform. Continued use of the platform following any posted amendment to the Terms will be deemed acceptance of the updated terms.

Important Note: These Terms should be read together with sizi99's Privacy Policy and Responsible Gaming Policy, which also form part of the overall agreement between you and sizi99.

02 Member Eligibility

To register and use sizi99 services, you must meet all of the following requirements:

  • Aged 18 years and above on the date of registration.
  • Be an individual with full legal capacity to enter into a binding agreement.
  • Not an employee, contractor, agent, or immediate family member of any sizi99 employee.
  • Has never received a platform usage ban from sizi99 previously.
  • Be located in a jurisdiction where the use of online gambling platforms is not explicitly prohibited by local laws applicable to you.

Warning: sizi99 reserves the right to request proof of age at any time. If it is found that a member registered using false age information, sizi99 reserves the right to terminate the account and retain all existing balances without any compensation.

03 Registration & Account Management

Each member is only permitted to hold one account only at sizi99. Multiple account registrations — whether using different names, phone numbers, emails, or other details — constitute a serious violation that may result in the termination of all associated accounts and freezing of funds.

During registration, you are responsible for:

  • Providing accurate, truthful and current information including your full name, an active Malaysia phone number and a valid email address.
  • Keeping your account password confidential. sizi99 will not be held responsible for any losses resulting from unauthorised access caused by your own negligence.
  • Notify sizi99 immediately via customer support if you suspect your account has been accessed without authorisation.
  • Keep your profile information up to date. Outdated details may delay your verification and withdrawal process.

The sizi99 identity verification (KYC) process requires a valid copy of an identity document such as a MyKad or a valid Malaysian passport. Verification is required before your first withdrawal is processed and may be requested again at any time for security reasons.

04 Deposits & Payments

Sizi99 supports a wide range of popular payment methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and ShopeePay. All deposits are processed instantly with no fees charged by sizi99.

  • Minimum deposit limit: RM 30 per deposit transaction.
  • Maximum deposit limit: Depending on your chosen payment method and account verification level.
  • All deposited funds must be used for gaming and entertainment purposes on the sizi99 platform only.
  • Sizi99 does not accept third-party deposits. The name on the payment method must match the name of the sizi99 account holder.
  • Failed deposits resulting from incorrect information or bank limits are solely the member's responsibility.

Reminder: sizi99 does not store your credit card or debit card information directly. All transactions are processed through certified and secure payment gateways.

05 Fund Withdrawal

Sizi99 members may submit a withdrawal request at any time, provided the following conditions are met:

  • Account identity verification (KYC) has been completed and approved by the sizi99 team.
  • There are no active bonus conditions pending fulfilment in your account.
  • The minimum withdrawal amount is RM 50 per transaction.
  • Withdrawals will be credited to the same Malaysian bank account or e-wallet used for the deposit.

Withdrawal processing times are as follows:

  • DuitNow & FPX: 5–30 minutes
  • Touch 'n Go eWallet / GrabPay / ShopeePay: 5–60 minutes
  • Manual bank transfer: Up to 2 hours during standard banking hours

Sizi99 reserves the right to request additional supporting documents before approving large or unusual withdrawals for fraud prevention and legal compliance purposes.

Important: Withdrawals processed to third-party accounts or bank details that do not match the account holder will be rejected and the funds returned to your sizi99 account balance.

06 Bonus & Promotion Terms

Sizi99 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to the following conditions unless otherwise stated in the specific promotion terms:

  • Every bonus comes with rollover requirement (wagering) that must be met before any withdrawal from the bonus balance is permitted.
  • Standard rollover requirements range from 5x to 30x depending on the bonus type. Check the page Promotions for details specific to each offer.
  • The welcome bonus may only be claimed once per new member. Attempting to claim the same bonus more than once — using different accounts or any other method — is a violation of these Terms.
  • Sizi99 reserves the right to void bonuses and any winnings derived from them if there is evidence that bonus terms have been abused or exploited.
  • Bonuses have a validity period as stated in the respective promotion terms. Expired bonuses cannot be reinstated.
  • Certain games may count partially or not at all towards rollover requirements. A list of excluded games is included in each promotion's terms.

Tip: Always read the specific terms of each promotion before claiming a bonus. Any queries can be resolved through sizi99 customer support, available 24/7.

07 Game Rules

All games available in the sizi99 lobby — including video slots, Live Casino, table games and Sports Betting — have individual rules that every member must follow.

  • The outcome of all games is determined by a certified random number generator (RNG) or by real live dealers. sizi99 does not manipulate game results in any way.
  • Any technical failure during a game session caused by an issue on sizi99's end will result in the affected round being voided and the wager returned. Winnings from technically interrupted sessions will not be paid out.
  • Members are responsible for ensuring a stable internet connection during play, especially in Live Casino games.
  • Minimum and maximum wagering limits per game are displayed within the respective game interface.
  • For sports betting, all confirmed bets are considered final and cannot be cancelled except under circumstances specified in the relevant sports rules.

08 Prohibited Activities

The following activities are strictly prohibited on the sizi99 platform and may result in immediate action, including account termination:

  • Registering or operating more than one account.
  • Using automated software, bots, scripts or third-party tools to play or interact with the platform.
  • Exploiting bugs, system errors or inconsistencies in games for unfair advantage.
  • Sharing your account with others or allowing third parties to access your account.
  • Money laundering or using the sizi99 platform for any illegal activity.
  • Threatening, harassing or behaving inappropriately towards sizi99 customer support staff or other members.
  • Spreading false or misleading information about sizi99 on any public platform.
  • Attempting to access unauthorised areas of the platform or launching any cyberattack against sizi99 infrastructure.

Serious Warning: sizi99 cooperates fully with authorities in the investigation of fraud and money laundering cases. Account information of members involved in illegal activities will be disclosed to the relevant authorities if required.

09 Account Termination & Suspension

Sizi99 reserves the right to suspend or terminate any member account at any time with or without prior notice if:

  • There is evidence or reasonable suspicion of fraudulent activity or a breach of these Terms.
  • Member failed to complete identity verification within the stipulated timeframe.
  • Account inactive for more than 12 consecutive months.
  • The request was closed by the member themselves through sizi99's official customer support channel.

Members who wish to voluntarily close their account may contact sizi99 customer support. Any remaining balance will be processed for withdrawal after all required security checks are completed, provided no Terms violations involving that balance are present.

10 Privacy & Data Security

Sizi99 is committed to protecting the privacy and personal data of all members. The collection, processing, and storage of your personal data is carried out in accordance with the sizi99 Privacy Policy, which can be found on the Privacy Policy.

All data transmitted between your device and sizi99's servers is protected by 256-bit SSL encryption. sizi99 will not sell, rent or share members' personal data with third parties without your explicit consent, except as required by law.

11 Responsible Gaming

Sizi99 takes responsible gaming seriously. All members are encouraged to play within their financial means and make use of the self-control tools provided by the platform.

  • Deposit limit: Set daily, weekly or monthly limits from your account settings menu.
  • Loss limit: Set a maximum amount you can lose within a specified time period.
  • Self-timeout: Temporarily suspend your account for a period of 24 hours to 6 months.
  • Self-exclusion: Permanently close your account. This request cannot be reversed once submitted.

For more information and responsible gaming resources, please visit the Responsible Gaming ours.

12 sizi99 Limitation of Liability

To the extent permitted by applicable law, sizi99 shall not be liable for:

  • Any financial losses incurred from using the platform, including in-game losses.
  • Service disruptions caused by factors beyond sizi99's control, including network outages, natural disasters, or third-party technical issues.
  • Unauthorised access to your account resulting from your own negligence in safeguarding your password.
  • Financial decisions made based on information found on the sizi99 platform.

In all circumstances, sizi99's maximum liability to any member is limited to the total amount deposited by that member within the 30 days preceding the liability claim.

13 Amendments to Terms and Conditions

Sizi99 reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. Amendments in effect will be posted on this page with the latest update date. It is your responsibility to review this page periodically to ensure you remain in compliance with the most current version of the Terms.

Continued use of the sizi99 platform after any amendments are published constitutes your acceptance of the updated terms.

14 Applicable Law & Dispute Resolution

These Terms and Conditions shall be interpreted in accordance with the laws applicable in the jurisdiction where sizi99 is registered and operates. Any dispute arising from or relating to the use of the sizi99 platform shall be resolved through the following process:

  1. Contact sizi99 customer support first. Most issues are resolved within 24–48 hours through these channels.
  2. If unsatisfied with the customer support resolution, submit a formal written complaint to the sizi99 management team via the platform's official email.
  3. If all internal resolution methods fail, the dispute may be referred to a mutually agreed independent arbitration body.

Contact Us: For any enquiries regarding these Terms and Conditions, please contact the sizi99 customer support team via live chat, available 24/7 on our platform.

I Understand & Agree

Ready to Get Started with sizi99?

By registering a sizi99 account, you confirm that you have read and agreed to all Terms and Conditions stated above. Register now and enjoy the best gaming experience in Malaysia.

Have questions? Read our our FAQ or contact 24/7 customer support via live chat.

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